Operational Competencies

Word Processing

1. Different line spacing
2. Text alignment (right, left, center, or justified)
3. Text appearance (size, style, or color)
4. A bulleted or numbered list
5. Hanging Indent or outline
6. Customized tabs
7. A header and footer
8. Automatic page numbers
9. Custom margins or page orientation
10. Images or clipart
11. Text wrap around images or clipart
12. A table or spreadsheet in a word processing document
13. A mail merge

E-mail

1. An email message you sent
2. A message to which you have replied
3. A message that you have sent to a list of people
4. A message you sent to a conference or public forum
5. A message to someone with an Internet address
6. A personalized email address list
7. A message to which you have attached a message

Databases

1. A new record in a database
2. A customized layout in a database
3. A sorted list of records
4. A set of records which meet certain criteria
5. A calculation field in a database
6. A graphic in a database report

Spreadsheets

1. Modified cell height and width
2. Modified text alignment in a cell
3. Modified number format in a cell
4. A printed spreadsheet without the cell grid, column heading, and row heading.
5. A graph with customized colors or characteristics
6. A graph from a range of cells
7. A calculation of a range of cells